Privacy Policy
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU MAY OBTAIN ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Privacy is a very important concern for all those who are provided services by this practice. It is also complicated because of the many federal and state laws and our professional ethics. Because the rules are so complicated, some parts of this notice are very detailed. If you have any questions, your therapist will be happy to help you understand these procedures and your rights.
A. Introduction
This notice will tell you how your medical information is handled. It tells how this practice uses this information, how we share it with other professionals and organizations, and how you can see it. This is important so that you can make the best decisions for yourself and your family. If you have any questions or want to know more about anything in this notice, please ask us for more explanations or more details.
B. What is meant by your medical information
Each time you meet with your therapist, or visit any doctor’s office, hospital, clinic, or other health care provider, information is collected about you and your physical and mental health. It may be information about your past, present, or future health or conditions, or the tests and treatment you got from me or from others, or about payment for health care. The information we collect from you is called “PHI,” which stands for “protected health information.” This information goes into your medical or health care records.
Your PHI is likely to include these kinds of information:
Your or your child’s history: Things that happened to you as a child; your school and work experiences; and other personal history.
Reasons you or your child sought treatment: problems, complaints, symptoms, or needs.
Diagnoses: These are the medical terms for problems or symptoms.
A treatment plan: A description of the treatments and other services that we think will best help you or your child.
Progress notes: Each time we meet, your therapist documents how things are going, what we notice about you or your child, and what you tell us.
Records we get from others who treated or evaluated you or your child.
Psychological test scores, school records, and other reports.
Information about medications you took or are taking.
Legal matters.
Billing information.
There may also be other kinds of information that go into your health care records. PHI is used for many purposes. For example, we may use it:
To plan your or your child’s care and treatment.
To decide how well our treatments are working for you or your child.
When we talk with other health care professionals who are also treating you or your child.
To show that you actually received services, which were billed to you.
For teaching and training other health care professionals.
For medical or psychological research.
For public health officials trying to improve health care in this area of the country.
To improve the way we do our job by measuring the results of my work.
C. Privacy and the laws about privacy
We are required to tell you about privacy consistent with a federal law, the Health Insurance Portability and Accountability Act of 1996 (HIPAA). HIPAA requires me to keep your PHI private and to give you this notice about our legal duties and privacy practices. We will obey the rules described in this notice. If we change our privacy practices, they will apply to all the PHI we keep. We will also post the new notice of privacy practices in our office where everyone can see. You or anyone else can also get a copy from us at any time.
D. How your protected health information can be used and shared
1-D: Uses and disclosures with your consent
After you have read this notice, you will be asked to sign a separate consent form to allow us to use and share your PHI. In almost all cases we intend to use your PHI here or share it with other people or organizations to provide treatment to you, arrange for payment for my services, or some other business functions called “health care operations.” In other words, we need information about you and your condition to provide care to you. You have to agree to let me collect the information, use it, and share it to care for you properly. Therefore, you must sign the consent form before we begin to treat you. If you do not agree and consent, we cannot treat you.
For treatment. We use your medical information to provide you with psychiatric treatments or services. These might include diagnostic evaluation; individual, family, or group therapy; treatment planning; or measuring the benefits of my services. We may share your PHI with others who provide treatment to you. We are likely to share your information with your psychiatrist (if you are seeing one). If you are being treated by other health care professionals, we can share some of your PHI with them, so that the services you receive will work best together. We may refer you to other professionals or consultants for services we cannot provide. When we do this, we need to tell them things about you and your conditions. We will get back their findings and opinions, and those will go into your records here. If you receive treatment in the future from other professionals, we can also share your PHI with them.
For payment. We may use your information to bill you so we can be paid for the treatments we provide to you.
For health care operations. Using or disclosing your PHI for health care operations goes beyond my care and your payment. For example, we may use your PHI to see where we can make improvements in the care and services we provide. We may be required to supply some information to some government health agencies, so they can study disorders and treatment and make plans for services that are needed. If we do, your name and personal information will be removed from what we send.
Appointment reminders. We may use and disclose your PHI to reschedule or remind you of appointments for treatment or other care. If you want us to call or write to you only at your home or your work, or you prefer some other way to reach you, we usually can arrange that.
Treatment alternatives. We may use and disclose your PHI to tell you about or recommend possible treatments or alternatives that may be of help to you.
Other benefits and services. We may use and disclose your PHI to tell you about health-related benefits or services that may be of interest to you.
Research. We may use or share your PHI to do research to improve treatments—for example, comparing two treatments for the same disorder, to see which works better or faster, or costs less. In all cases, your name, address, and other personal information will be removed from the information given to researchers. If they need to know who you are, we will discuss the research project with you, and we will not send any information unless you sign a special authorization form.
Business associates. We may hire other businesses to do some jobs for me. In the law, they would be called my “business associates.” Examples include a copy service to make copies of your health records, and a billing service to figure out, print, and mail bills. These business associates need to receive some of your PHI to do their jobs properly. To protect your privacy, they will have agreed in their contract with me to safeguard your information.
Uses and disclosures that require your authorization:
If we want to use your information for any purpose besides those described above, we need your permission on an authorization form. We don’t expect to need this very often. If you do allow us to use or disclose your PHI, you can cancel that permission in writing at any time. We would then stop using or disclosing your information for that purpose. Of course, we cannot take back any information we have already disclosed or used with your permission.
2-D: Uses and disclosures that don’t require your consent or authorization
The law lets me use and disclose some of your PHI without your consent or authorization in some cases. Here are some examples of when we might do this:
When required by law. There are some federal, state, or local laws that require me to disclose PHI, including the following:
We have to report suspected child abuse and suspected abuse to vulnerable adults to the local Department of Social Services.
If you are involved in a lawsuit or legal proceeding and we receive a subpoena, discovery request, or other lawful process, we may have to release some of your PHI. We will only do so after trying to tell you about the request, consulting your lawyer, or trying to get a court order to protect the information they requested.
We have to disclose some information to the government agencies that check on me to see that I am obeying the privacy laws.
For law enforcement purposes. We may release medical information if asked to do so by a law enforcement official, and as authorized or required by law, to investigate a crime or criminal.
For public health activities. We may disclose some of your PHI to agencies that investigate diseases or injuries.
Relating to descendants. We may disclose PHI to coroners, medical examiners, or funeral directors, and to organizations relating to organ, eye, or tissue donations or transplants.
For specific government functions. We may disclose PHI of military personnel and veterans to government benefit programs relating to eligibility and enrollment, as authorized or required by law. We may disclose your PHI to workers’ compensation and disability programs, to correctional facilities if you are an inmate, or to other government agencies for national security reasons, as authorized or required by law.
To prevent a serious threat to health or safety. If we come to believe that there is a serious threat to your health or safety, or that of another person or the public, we can disclose some of your PHI. We will only do this to persons who can prevent the danger.
For minor children and in accordance with state laws, we may disclose some of your PHI to your parents, guardians or caregivers to support your treatment goals and objectives. The exception to this rule relates to reproductive health care and recreational substance use for individuals 12 and older.
3-D: Uses and disclosures where you have an opportunity to object
We can share some information about you with your family or close others. We will only share information with those involved in your care and anyone else you choose such as close friends or clergy. We will ask you which persons you want us to tell about your condition or treatment, and what information you want us to tell them. You can tell us what you want, and we will honor your wishes as long as it is not against the law. If it is an emergency, and we cannot ask if you disagree, we can share information if we believe that it is what you would have wanted and if we believe it will help. If we do share information in an emergency, we will tell you as soon as possible. If you don’t approve, we will stop, as long as it is not against the law.
4-D: An accounting of disclosures we have made
When we disclose your PHI, we may keep records of to whom it was sent, when it was sent, and what was sent. You can get an accounting (a list) of many of these disclosures.
E. Your rights concerning your health information
You can ask us to communicate with you about your health and related issues in a particular way or at a certain place that is more private for you. For example, you can ask your therapist to call you at home, but not at work, to schedule or cancel an appointment.
You have the right to ask us to limit what we tell people involved in your care or with payment for your care, such as family members and friends. We don’t have to agree to your request, but if we do agree, we will honor it, except when it is against the law, or in an emergency, or when the information is necessary to treat you.
You have the right to look at the health information we have about you, such as your medical and billing records with the exception of psychotherapy notes. You can get a copy of these records, but we may charge you. Contact your therapist to arrange how to see your records.
If you believe that the information in your records is incorrect or missing something important, you can ask your therapist to make additions or corrections to your records, although in some rare situations we don’t have to agree to do that. If you have questions, your therapist can explain more about this. You must make this request in writing and state the reasons you want to make the changes.
You have the right to a copy of this notice. If we change this notice, we will make a copy available to you.
You have the right to file a complaint if you believe your privacy rights have been violated. You can file a complaint with a member of the practice and with the State Board. All complaints must be in writing. Filing a complaint will not change the health care we provide to you in any way. You may have other rights that are granted to you by the laws of our state, and these may be the same as or different from the rights described above. We will be happy to discuss these situations with you now or as they arise.
F. Your Virtual Care Options
Appointments may be completed in person or via virtual visit care. All virtual visits will be completed through a HIPAA-compliant portal as a part of our electronic medical record. By consenting to treatment you confirm that you are okay with the use of virtual care, and you recognize that all efforts are made by these clinicians to maintain your privacy. You also recognize that there are risks to the use of email, virtual sessions and other forms of technology and you will not hold any member of the practice liable for any unforeseen breach or internet hack.
G. If you have questions or problems
If you need more information or have questions about the privacy practices described above, please speak to me. If you have a problem with how your PHI has been handled, or if you believe your privacy rights have been violated, contact me. As stated above, you have the right to file a complaint with the practice and with the State Board. We promise that we will not in any way limit your care here or take any actions against you if you complain. If you have any questions or problems about this notice or these health information privacy policies, please contact your therapist.
Practice Policies & Informed Consent Agreement
Contacting the practice
The best way to reach your therapist is by telephone. Your therapist will check voicemail periodically throughout all business days. Your therapist will do their best to respond within 24–48 business hours to all requests. However, if you are having an emergency, please leave me a message and call 911 or 988 or proceed to the nearest emergency room. Please note that this practice does not provide acute crisis services and in the event of an acute mental health crisis, you should utilize one of the Crisis support services in your county. If you are not aware of these resources, your therapist will be happy to provide the information to you.
Your therapist can also be reached via email or secure messaging for scheduling purposes and non-urgent questions only. Email communication should not be used for any emergency clinical questions or concerns, as these are best addressed in person or on the telephone.
If your therapist is away from their practice for any reason, please refer to your crisis support plan created in session. If you do not have a crisis support plan, please utilize local emergency or crisis services in your county. Your therapist may, at times or for extended leaves of absence, provide non-emergency coverage for clinical questions. If someone is covering for your therapist, their voicemail will have instructions for how to contact another clinician during their absence.
Voluntary Participation
All patients voluntarily agree to treatment and accordingly may terminate at any time without penalty. Therapy and mental health treatment involves a commitment of time, money, and energy and we encourage you to be thoughtful about the therapist you select. After the first few sessions, if you believe that your therapist is not a good match for you, your therapist will assist you in finding a new therapist by providing at least 2 additional referral resources.
Patient Involvement
All patients are expected to present for their appointments on time and prepared to focus on and discuss their mental health and therapy goals and concerns. Patients will not attend session while under the influence of mood-altering drugs. Patients participating in virtual care will ensure a quiet and confidential space to engage in their virtual session. Patients will refrain from driving or engaging in illicit activities while in virtual sessions. Unlike other types of medical care, in order for therapy to be effective, you must actively engage in your treatment both during and in between sessions. All patients are expected to be open and honest so that they may get the most benefit from their care.
Clinician Involvement
Your therapist will be prepared and attentive in your sessions. Your therapist will assist you in creating and accomplishing your treatment goals and objectives and support you in better understanding what drives your behaviors and dynamics in your relationships so that you may decide what you wish to change in your life. Your therapist cares about you and as a result will be honest with you in order to help you through your difficulties. Your therapist commits to practicing with a balance of competence and kindness.
Appointments
All appointments are scheduled by your clinician directly or via your patient portal. The initial appointment may last up to 90 minutes and is scheduled following a brief conversation by phone. Should we agree to continue to work together following the evaluation, follow-up appointments will consist of 45–55 minute sessions unless otherwise indicated throughout the treatment process. Telephone appointments are to be scheduled in advance and identified as such at the time of scheduling. Telephone sessions are billed as psychotherapy sessions to you or your insurance provider. Be aware that some insurance plans do not reimburse for telephone appointments.
Appointments may be completed in person or via virtual visit care. All virtual visits will be completed through a HIPAA-compliant portal as a part of my electronic medical record. By consenting to treatment with me, you confirm that you are okay with the use of virtual care, and you recognize that all efforts are made by this clinician to maintain your privacy. You also recognize that there are risks to the use of email, virtual sessions and other forms of technology and you will not hold the practice liable for any unforeseen breach or internet hack.
At a minimum, on-going patients are to be seen at least every eight weeks.
Late Appointments / Missed Appointments / Cancellations
If you are late for an appointment, you will be seen for the remainder of your time or asked to reschedule. If you are more than 15 minutes late for your session, you may need to reschedule.
If you are unable to keep an appointment, please give at least 24 hours advance notice (weekends and holidays excluded); otherwise, you will be charged $75 for the time that was reserved for you. Be aware that insurance plans do not reimburse for missed appointment charges. You may cancel your appointment by leaving a voice-mail message at 410.941.8244 or by logging into your patient portal. If you are uncertain of your appointment time or anticipate that you may have a problem keeping your appointment, please do not hesitate to call me or check your patient portal for details.
Payment of Fees
This practice accepts insurance through a partnership with Headway. If your insurance is not contracted through Headway an hourly rate will be charged to you directly, also through Headway.
Fee Schedule for Self-Pay Sessions:
90-minute Initial Assessment & Evaluation: $200
45–60 minute Session: $165
Medical Insurance
This practice participates with many insurance plans through a partnership with Headway.
Common billing codes used in my practice include the following:
Initial session billing codes: 90791 or 90847
Follow-up session billing codes: 90837, 90834, 90847, and 90832
Please check with your insurance provider to inquire about reimbursement policies and rates for these specific codes.
Termination of Care
Either the client or therapist may choose to end therapy at any time. Treatment in therapy is voluntary and as such you may discontinue services at any time. If you are a minor child and your parent has consented for your care, then your parent must also participate in the termination of care. If your therapist feels that you are no longer benefitting from therapy or that there is a conflict of interest or values, they may discuss termination with you. If you desire additional therapy, your therapist will provide you with at least 2 referral resources.
Phone Availability
We are often not available immediately by phone but we will do our best to return your call promptly. Please leave a voicemail message and we will make every effort to return your call within 24 business hours. This excludes holidays and weekends. If you are experiencing a mental health crisis or emergency, you should utilize your local emergency support services or call 911 or 988 for immediate assistance.
Supporting Vendors
While operating our mental health practice, we may contract with external vendors such as accountants, EMR, billing vendors, etc. In these cases, we will have a HIPAA business associate agreement in place. This means that in the event that they encounter health care information, they understand the federal HIPAA guidelines for confidentiality and agree to abide by them at the same level of confidentiality as the healthcare professional.
Ethical Guidelines
Your therapist follows the ethical guidelines dictated by their local professional license and associations. Copy of these materials may be obtained by the state boards. If you have questions, please ask your therapist or a member of this practice for more information.
Custody Issues and Treatment of Minors
It is the policy of this practice that for minor children, where legal custody is shared due to separation, divorce or termination of cohabitation, we require authorization from both parents prior to initiating care. Exceptions to this rule are only made when the court has appointed a sole medical decision maker or when the other parent is not available for consent due to extenuating circumstances.
The effective date of this notice is June 18, 2021, reviewed November 21, 2024.